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Microsoft Outlook for Mac Add Your Gmail Account to Outlook 2011 Mac Using IMAP. To set up your Outlook client to work with Gmail: Enable IMAP in Gmail. #4 Your email stops sending or receiving. If you cap out with your email limits, your Outlook Gmail will stop sending or receiving or both. To solve this problem, you have to move a lot of email.

After setting up Two-Step Verification on Outlook.com, I’ve been unable to connect Outlook with my Outlook.com account and am repeatedly being prompted for my password.

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I know I am putting in the correct password as it still works when I try to log on to the website.

How can I gain access to my Outlook.com account again from Outlook without disabling the Two-Step Verification?

After enabling Two-Step Verification of Outlook.com, you need a special App Password for applications which do not support the security codes generated during the Two-Step Verification process.

Connecting via Outlook Desktop, Outlook Mobile or any Mail App which uses the Exchange ActiveSync (EAS) protocol requires such an App Password.

Obtaining it is very easy and you’re good to go again in no-time at all!

Enabling Two-Step Verification for your Microsoft Account

Actually, Two-Step Verification applies to your Microsoft Account in general and not just access to your Outlook.com mailbox. You can set it up in the following way:

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  1. Log on to the Microsoft Account Management website.
  2. At the top, click on: Security.
  3. At the bottom, click on the link: more security options.
    You can also use this direct link to the Additional security options.
  4. Verify your account via a security code when prompted.
  5. Scroll down a bit and click on: Set up two-step verification.

Get an App Password for Outlook

Once you’ve set up two-step verification, you need to obtain an App Password to be able to connect again to your account in Outlook Desktop, Outlook Mobile or another Mail App using the EAS protocol.

  1. In your account management go back to the Additional security options.
  2. Under the “App passwords” header, click on: Create a new app password
    You can also use this direct link to the App Password section.
  3. Use the generated password which is being displayed to log on to your Outlook.com account from Outlook.


Getting an App Password for Outlook is required after enabling Two-Step Verification for your Microsoft Account.

How To Log Into Gmail

Note: Although you can reuse this password for other apps, it is not recommended or needed to save this password for future reference. Just create a new one when you are being prompted for a password in another application which doesn’t support two-step verification. If any of the passwords become compromised, use the “Remove existing app passwords” link in the “Security info” section to make them invalid.

Mail is connecting to your email service provider, but it can't connect your email account because your email provider isn't accepting your email password.

Your email provider may reject your password for several reasons, including:

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  • You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on this device.
  • Your email provider needs you to update or reset your password for security reasons. For example, if you turned on Google’s two-step verification, your Gmail account in Mail now requires the appropriate app password.
  • Your email provider deactivated or suspended your account. Contact your email provider for help.